How long can i get the feedbacks after we sent the inquiry?

we will reply you within 12 hours in working day.

What’s your samples policy?

Free free samples provided while customer should take charge of the freight fee.

Can I get lower price if I order more quantity?

Yes, we will offer discounts if you order more quantity. More QTY, you will get cheaper price.

How about the capacity of your company?

We have 15 production lines with an annual output of 300 million batteries.

What are PKCELL batteries made of?

PKCELL batteries are high-capacity dry batteries that use manganese dioxide as the positive electrode, zinc as the negative electrode, and potassium hydroxide as the electrolyte. Our lithium coin battery is made of manganese dioxide, metal lithium or its alloy metal, and use a non-aqueous electrolyte solution. All batteries are fully charged, provide maximum power, and are considered ultra long-lasting. They are also free of mercury, cadmium and lead, so they are safe for the environment and safe for daily household or business use.

Is it normal for batteries to get hot?

When batteries are working normally there should be no heating. However, heating of the battery may indicate a short circuit. Please do not connect the positive and negative electrodes of the batteries randomly, and store the batteries at room temperature.

Can my kids play with batteries?

As a general rule, parents should keep batteries away from children. Batteries should never be treated as toys. DO NOT squeeze, beat, place near the eyes, or swallow the batteries. If an accident happens, seek medical attention immediately. Call your local emergency number or the National Battery Ingestion Hotline at 1-800-498-8666 (USA) for medical help.

How long do PKCELL batteries last in storage?

PKCELL AA and AAA batteries maintain optimal power for up to 10 years in proper storage. This means under proper storage conditions you can use them any time within in 10 years. The shelf life of our other batteries are as follows: C & D batteries are 7 years, 9V batteries are 7 years, AAAA batteries are 5 years, Lithium Coin CR2032 are 10 years, and LR44 are 3 years.

Any tips to extend battery life?

Yes, please consider the following suggestions. Turn off your electrical device or its switch when not in use. Remove batteries from your device if it will not be in use for a long period of time. Store batteries in a cool, dry place at room temperature.

How should I clean up a battery leak?

If a battery leaks due to improper use or storage conditions, please do not touch the leakage with your hands. As best practice, wear goggles and gloves before placing the battery in a dry and ventilated area, then wipe the battery leakage with a toothbrush or a sponge. Wait for your electronic device to completely dry before adding more batteries.

Is it necessary to keep the battery compartment clean?

Yes, absolutely. Keeping battery ends and compartment contacts clean will help to keep your electronic device running its best. Ideal cleaning materials include a cotton swab or sponge with a small amount of water. You could also add lemon juice or vinegar to the water for better results. After cleaning, quickly dry the surface of your device so there is no water residue.

Should I remove batteries when my device is plugged in?

Yes, definitely. Batteries should be removed from your electronic device under the following conditions: 1) When battery power has exhausted, 2) When the device will not be used for a long period of time, and 3) When the battery’s positive (+) and negative (-) poles are incorrectly placed in the electronic device. These measures can prevent the device from possible leakage or damage.

If I install the positive (+) and negative (-) terminals backwards, will my device work normally?

In most cases, no. Electronic devices requiring multiple batteries may work as usual even if one of them is inserted backwards, but it can lead to leakage and damage to your device. We highly recommend you check the positive (+) and negative (-) marks on your electronic device carefully, and make sure to install batteries in the correct order.

What’s the proper way of disposing used PKCELL batteries?

Upon disposal, any action that could cause leakage or heat to used batteries should be avoided. The best way to dispose of used batteries is to follow local battery regulations.

Can I dismantle batteries?

No. When a battery is dismantled or taken apart, contact with components can be harmful and may cause personal injury and/or fire.

Are you a direct manufacturer or trading company?

We are manufacturer,we also have our own international sales department. we produce and sell all by ourselves.

What products can you offer?

We focus on Alkaline Battery、Heavy Duty Battery、Lithium Button Cell、Li-SOCL2 battery、Li-MnO2 battery、Li-Polymer battery、Lithium battery pack

Can you do customized products?

Yes,we are mainly doing customized products according to the customers’ drawings or samples.

How many employees of your comany?what about the technicists?

The company has a total of more than 200 employees, including more than 40 professional and technical personnel, more than 30 engineers.

How to guarantee the quality of your goods?

Firstly,we will do the inspection after every process.for the finished products,we will do 100% inspection according to the customers’ requirements and the international standard.

Secondly,we have our own testing lab and the most advanced and complete inspection equipment in the battery industry.with these advanced facilities & instruments, we are able to supply the most precise finished products to our customers, and make products meeting their overall inspection requirements .

What’s the payment term?

When we quote for you,we will confirm with you the way of transaction,fob,cif,cnf,etc. for mass production goods, you need to pay 30% deposit before producing and70% balance against copy of documents.the most common way is by t/t. .

What’s your delivery time?

About 15 days after confirming order of our brand & About 25 days for OEM service.

What’s your delivery term?

FOB,EXW,CIF,CFR and more.